About Dream Service Software, The only purpose-built AI-based CRM and ERP for pest control.

One platform that covers the whole customer arc from handraiser, close, schedule, service, to advocacy with AI handling the workflows where revenue leaks at every handoff. Sales CRM and ERP, available separately or together. Built inside a real pest control business in 2012. Still founder-owned and led.

What's the best Evolve alternative for a mid-market pest control operator?

A pest control deal leaks at every handoff. The handraiser call doesn’t close on the first try. The proposal sits unread for nine days. A route wastes ninety minutes because the schedule wasn’t tight.

A technician notices a termite job on the property and has no way to feed it back to sales. The happy customer never gets asked for a review.

Most operators run five tools and a paper logbook to cover that arc, and lose customers at every step. A delayed quote here, a missed follow-up there, an inspection that never makes it off paper into the compliance file.

Dream is purpose built to connect and fix all steps in one system. Customer data lives and is actionable here in the Sales CRM and ERP.

Purpose built from the ground up inside a real pest control operation.

Nitesh Jain didn’t set out to build a software company. In 2012 he walked into ABC Home & Commercial Services’ San Antonio office and saw a compliance binder on the back-office floor with a WDO inspector due Monday. He built the first version of Dream to fix that one problem, get the inspection off paper, into a database, signed off before the inspector landed.

That became a sales CRM and eventually the CRM grew an ERP underneath it with pest-specific modules: E-Logbook, WDO/Termite, door-to-door, commercial flow, because the operators using it asked for them by name. Around 2016 a parallel partnership in California shaped the next decade of the product, especially with compliance work that other solutions couldn’t natively support.

Fourteen years on, leading pest control operations across the nation still run Dream end to end.

Dream is proud to be privately owned and operated.

Meet the “Dream” team

Nitesh Jain

Founder & CEO

Ankit Kasliwal

Technical Director

Udita Jain

Product Manager

60+

Engineers building the platform

14 Years

In operation, same founder throughout

Founder-owned

Privately held, no private equity

Advisory board

Rickey Burks

Technical Advisor

Forty years in financial services technology, thirty of them at USAA, where he retired as Senior Vice President, Chief Technology Officer and Chief Innovation Officer. He is a named inventor on more than fifty innovations, including remote deposit capture, and now runs CTOPRO356 Consulting.

Ex-CTO & CIO, USAA

50+ innovations

Computerworld Premier 100

60+

Sameer Kamat

Strategic Advisor

A B2B SaaS operator who has run companies from early stage through scale, through complex mergers and successful exits. He served as CEO of TrueLoyal and, before that, as CEO of Filestack. He spent fifteen years at Unitrends, the backup and business-continuity company, latterly as Vice President of Product Management, and is a Venture Partner backing B2B SaaS.

Ex-CEO, TrueLoyal

Ex-CEO, Filestack

Ex-Unitrends

Venture Partner

60+

How we Operate

Operator-built. Still operating

Every product decision is made by someone who has run a pest control route, in dialogue with real operating customers who run on the platform today. We won’t ship a feature we wouldn’t dispatch with.