Visual Route Manager: cut routes on the map and fit the new job into the week

Plan the fastest routes and save hours each day. Dream tests a new customer against every technician's week before you promise a date, runs the whole month in bulk for least drive time, and lets a manager cut routes on a map the way they cut territory.

One day's route, sequenced on the map. Every stop numbered in the order it will be driven.

What a route plan is up against

A route plan survives until the first customer calls

Route planning has to weigh vehicle capacity constraints, travel time and transportation costs, and scheduling has to weigh workloads and workforce availability. Getting that right by hand takes a planner most of a day.

Then the month starts. Someone books, someone cancels, a technician calls in sick, a branch shifts. Every one of those changes what the plan costs, and most offices find out afterwards.

How Dream handles it

Routing works off the same record that carries the sale and the invoice

Routing runs off the same customer record the sale was written on and the invoice will be posted against. It decides who goes where, and when.

Nothing is re-keyed between the sale and the route.

Plan and price

Run the whole month at once, then price the next call against it

Route Optimizer takes the whole month in a single run. It handles eight hundred technicians at two hundred work orders each, a hundred and sixty thousand jobs, organized for least drive time while honoring every customer constraint.

Then a customer calls and someone has to say where they go. Best Fit tests that job against every technician's week, reshuffles, and reports the added drive time for each option. Thirty minutes of manual work, done in about thirty seconds.

The date you give the customer is a date the route has already been tested against, and the planner gets their afternoon back.

Cut the map

Cut routes on a map the way you cut territory

Visual route management lets a manager draw routes directly on the map, read production value off them, and move people around when a branch shifts. Geo-fencing draws a virtual perimeter around a real geographic area, so a route boundary matches a boundary the business already recognizes.

Schedule jobs manually or by minimum route optimization. The optimizer is there on every run without being mandatory on any of them, and quick changes to the route map take seconds.

Your managers work in the boundaries they already argue about, using the language they already use.

See it all in one place

Every scheduled job in one place, on a list or on the map

The visual route map gives you three flows in one view: create project service setups, service orders and sales appointments without leaving it. An easy interface puts every scheduled job in one place, and you can view all of that data filtered to the project you searched for.

You can see the same jobs on the map view with pins. Click a pin to open the job details, and reassign the job from the options on that same pin. A reassignment made on the map reflects in the technician's mobile app out on the route, and after the day closes you can see how the technician completed the assigned jobs against the suggested route.

Everything scheduled sits in one screen, and you can hold the route you planned against the route that was driven.

“Since implementing the software, we have improved our monthly route completion rate by 5 percentage points.”

John C., VP Office Operations, verified G2 review

TRUSTED BY LEADERS ACROSS THE INDUSTRY

Questions operations managers ask us

Best Fit tests that job against every technician’s week, reshuffles, and reports the added drive time for each option, so the booking is priced against the current plan rather than dropped on top of it.

It runs the whole month at once: eight hundred technicians at two hundred work orders each, a hundred and sixty thousand jobs.

Yes. Schedule jobs manually or by minimum route optimization, and a manager can cut routes on the map directly.

Yes. Route changes reflect in the technician’s mobile app.

Yes. You can see how the technician completed assigned jobs against the suggested route.

That is the dispatch board, where a customer service rep looks a customer up and moves them.

Route Planning

See what a new job costs the week before you promise a date

The whole month planned in one run, routes cut on the map, and the added drive time visible before anyone commits to a date.